Frequently Asked Questions

Medical coordination involves providing comprehensive support and guidance for individuals seeking medical treatment abroad. This includes assisting with hospital selection, appointment scheduling, travel logistics, and ensuring seamless communication between patients, medical facilities, and caregivers.

Our service is specifically designed for Western patients looking to access high-quality medical care and tourism experiences in Thailand. We cater to those who may benefit from dedicated support to navigate an international healthcare system.

We act as your trusted partner, ensuring seamless communication and a smooth experience from arrival to departure. Our service aims to eliminate language and cultural barriers, connect you with premier medical facilities, and manage all necessary logistics, allowing you to focus on your health and recovery.

Our dedicated multilingual team ensures seamless communication with hospitals, doctors, and caregivers. We pride ourselves on bridging any language or cultural gaps, providing clarity and comfort for foreign patients throughout their medical journey.

Yes, absolutely. We coordinate all necessary travel and transfer logistics, including airport pickups, private taxis, and arrangements for inter-city travel (including flights where applicable) to ensure you arrive safely and comfortably at your medical appointments and accommodations.

We provide medical coordination services in Thailand’s premier medical and tourist destinations, including Bangkok, Pattaya, Hua Hin, Samui (Ko Samui), and Chiang Mai.

Yes, we offer a free consultation to discuss your medical needs and how our services can best assist you. This is a no-obligation opportunity to understand your options and plan your medical journey to Thailand.

Our medical coordination services operate on a fixed-rate basis, which must be paid in advance. Please note that hospital fees and direct medical costs are the responsibility of the client and are paid separately to the respective medical facility.

We do accept some international health insurance companies; however, this is handled on a case-by-case basis. Please contact us directly with details of your insurance provider, and we will assess your coverage options.